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10 Content Formats Your Business Should Be Using Right Now

In today's digital age, content is king. It serves as the backbone of all marketing strategies, helping businesses connect with their audience, convey their brand's message and drive growth. However, not all content is created equal and the format in which it's presented can play a significant role in its success.

The explosion of digital media has given rise to a plethora of content formats. This abundance offers businesses a unique opportunity to diversify their content strategy and reach their audience in various ways. Whether it's a blog post, a video, or an infographic, each format has its strengths, tailored to cater to different audience preferences and consumption habits.

This article aims to explore ten popular content formats that your business should consider incorporating into its content strategy. For each format, we will delve into what it entails, the benefits it offers and how businesses have successfully utilised it. We will also provide actionable tips and best practices to help you create compelling content in each format.

By diversifying your content formats, you can cater to a broader audience, enhance engagement and ultimately, drive business growth. Let's dive in and explore these format

Content Format 1: Blog Posts

Blog posts.

Blog posts are a foundational aspect of any content marketing strategy. At their core, they are pieces of written content published on a company's website. They can cover a variety of topics related to the business's industry and are usually created to provide valuable insights, advice, or knowledge to readers.

Benefits of Using Blog Posts in Business

  1. Boost SEO: Regularly publishing fresh and relevant blog posts can help improve your site's SEO, making it easier for potential customers to find your business online.

  2. Establish Authority: By providing valuable information and insights, you can position your business as an expert in your industry.

  3. Generate Leads: Blog posts can be used to generate leads by including calls-to-action, such as signing up for a newsletter or downloading an ebook.

Examples of Successful Use of Blog Posts by Businesses

  1. HubSpot: HubSpot's blog is an excellent example of a business effectively using blog posts. They consistently publish content about marketing, sales, and service, providing valuable information to their target audience and positioning themselves as industry leaders.

  2. Buffer: Buffer's blog focuses on social media and online marketing. They publish a variety of content, including case studies, tips, and how-to guides, offering substantial value to their readers and reinforcing their brand image.

Tips and Best Practices for Creating Engaging Blog Posts

  1. Know Your Audience: Understand who you're writing for and what they're interested in. Use this knowledge to create content that resonates with your audience.

  2. Quality Over Quantity: It's more important to create high-quality content than to post frequently. Focus on providing value, not just filling up space.

  3. Use Visuals: Include relevant images, infographics, or videos to make your posts more engaging and easier to digest.

  4. Include a Call to Action: Encourage readers to take action after reading your post, whether it's subscribing to your newsletter or trying out your product.

  5. Promote Your Posts: Share your blog posts on social media, in newsletters and on other promotional channels to reach a wider audience.

Content Format 2: Videos

Video posts.

Videos have become an essential content format for businesses. They are engaging, versatile and can convey complex information in an easy-to-understand and entertaining manner. Whether it's product demos, explainer videos, tutorials, or customer testimonials, videos can significantly enhance a business's content marketing strategy.

Benefits of Using Videos in Business

  1. Boosts Engagement: Videos can capture and hold the audience's attention more effectively than text-based content, leading to increased engagement.

  2. Enhances Understanding: Videos can illustrate complex concepts more clearly, making it easier for the audience to understand your message.

  3. Improves Conversion Rates: Research shows that videos can significantly increase conversion rates, with product videos, in particular, being effective at driving sales.

Examples of Successful Use of Videos by Businesses

  1. Dropbox: Dropbox used a simple explainer video on their homepage to demonstrate their service, contributing to their massive growth.

  2. Blendtec: Blendtec's "Will It Blend?" video series, where they blend various non-food items to demonstrate their blender's power, has garnered millions of views and boosted their sales dramatically.

Tips and Best Practices for Creating Engaging Videos

  1. Define Your Goals: Before creating a video, determine what you want to achieve. Whether it's to increase brand awareness, generate leads, or educate customers, having clear goals will guide your video's content and presentation.

  2. Keep It Short and Sweet: Attention spans are short, so try to keep your videos concise and to the point. However, the optimal video length can vary depending on the platform and the nature of the video.

  3. Focus on Quality: Invest in good lighting, clear audio and high-quality graphics. A well-produced video can enhance your brand image and increase viewer engagement.

  4. Include a Call to Action: Just like with blog posts, encourage viewers to take action at the end of your video, such as visiting your website, subscribing to your channel, or sharing the video.

  5. Optimise for SEO: Use relevant keywords in your video's title, description and tags to make it easier for your target audience to find your video.

Content Format 3: Podcasts

Podcast format.

Podcasts have seen a surge in popularity in recent years and businesses are capitalising on this trend. A podcast is a series of spoken-word audio episodes, often centred around a particular topic or theme. They allow businesses to dive deeper into topics and engage their audience in a more personal and conversational manner.

Benefits of Using Podcasts in Business

  1. Establish Authority: Similar to blog posts, podcasts allow businesses to share their expertise and establish themselves as thought leaders in their industry.

  2. Reach a Wider Audience: Podcasts can be consumed anywhere, anytime - during a commute, at the gym, or while doing chores. This flexibility can help businesses reach a wider audience.

  3. Build a Stronger Connection: Podcasts provide a unique opportunity to engage with the audience on a personal level, helping to build stronger relationships.

Examples of Successful Use of Podcasts by Businesses

  1. Shopify: Shopify's podcast, "Shopify Masters," shares success stories and practical advice from entrepreneurs who have grown their businesses using Shopify.

  2. Slack: Slack's "Work in Progress" podcast explores the meaning and identity we find in work, offering listeners thought-provoking content while subtly reinforcing the brand's image.

Tips and Best Practices for Creating Engaging Podcasts

  1. Define Your Niche: Your podcast should focus on a specific topic or area of interest that aligns with your brand and is of interest to your audience.

  2. Ensure High-Quality Audio: Invest in good audio recording and editing equipment. Poor audio quality can lead to a frustrating listening experience and may turn away potential subscribers.

  3. Create a Consistent Schedule: Regularly releasing new episodes can help maintain audience interest and build a loyal listener base.

  4. Promote Your Podcast: Leverage your existing marketing channels, such as your website, social media platforms, and email newsletters, to promote your podcast.

  5. Engage with Your Audience: Encourage listeners to interact with your podcast through reviews, comments, or questions. This can help foster a sense of community and engagement around your podcast.

Content Format 4: Infographics

Infographics format.

Infographics are visual representations of data or information designed to present complex information quickly and clearly. They are a blend of design, writing, and analysis that can be highly effective when trying to convey complex data, instructions, or knowledge in a way that's easy to understand and digest.

Benefits of Using Infographics in Business

  1. Simplifies Complex Information: Infographics can simplify complex data or concepts, making them more accessible and easier to understand.

  2. Increases Engagement: Infographics are visually appealing and can attract more attention and engagement compared to text-only content.

  3. Boosts Brand Awareness: Infographics can be shared easily across various platforms, increasing the visibility of your brand.

Examples of Successful Use of Infographics by Businesses

  1. Moz: Moz, a software service company, has used infographics effectively to present complex data and concepts related to SEO and online marketing.

  2. LinkedIn: LinkedIn has used infographics to share valuable industry data and insights, reinforcing their position as a leader in the professional networking space.

Tips and Best Practices for Creating Engaging Infographics

  1. Keep It Simple: The goal of an infographic is to simplify complex information, so avoid overloading it with too much data or design elements.

  2. Use a Logical Flow: Ensure your information flows logically and is easy to follow. Use clear headers and sections to guide your audience through the data.

  3. Focus on Visuals: Use colours, icons, charts and other visual elements to represent your data. The more visually appealing your infographic, the more likely it will engage your audience.

  4. Include Your Branding: Incorporate your brand's logo, colours and other branding elements to increase brand recognition and ensure your infographic is identifiable as being from your company.

  5. Promote Your Infographic: Share your infographic on your blog, social media channels and email newsletters to reach a wider audience.

Content Format 5: Ebooks

Ebooks format.

Ebooks are digital publications that businesses can use to provide in-depth information on a particular subject. They are typically longer and more detailed than blog posts or articles, making them an excellent format for diving deep into complex topics.

Benefits of Using Ebooks in Business

  1. Generate Leads: Ebooks are often used as a lead generation tool. Businesses can offer a free ebook download in exchange for a website visitor's email address.

  2. Establish Authority: By creating a comprehensive ebook on a subject relevant to your industry, you can showcase your expertise and establish your business as a thought leader.

  3. Long Shelf Life: Unlike blog posts that can get buried under new content, ebooks can continue to generate leads and drive traffic long after they were first published.

Examples of Successful Use of Ebooks by Businesses

  1. HubSpot: HubSpot frequently publishes comprehensive ebooks on a variety of marketing topics. These ebooks help to establish their authority in the marketing field and generate leads for their business.

  2. Salesforce: Salesforce has effectively used ebooks to provide in-depth information about their products and services, helping potential customers understand their offerings better.

Tips and Best Practices for Creating Engaging Ebooks

  1. Choose a Relevant Topic: Select a topic that is relevant to your industry and of interest to your target audience. The more valuable the information, the more likely people are to download your ebook.

  2. Focus on Quality: Make sure your ebook is well-written, well-designed and provides valuable information. A poorly produced ebook can reflect badly on your brand.

  3. Promote Your Ebook: Simply creating an ebook isn't enough - you also need to promote it. Share it on your social media channels, send it to your email subscribers and consider using paid advertising to reach a wider audience.

  4. Include a Call to Action: Encourage readers to take action after reading your ebook, such as signing up for a free trial of your product or service, or contacting your sales team for more information.

  5. Measure and Adjust: Keep track of how many people are downloading your ebook, where your traffic is coming from and what actions people are taking after reading your ebook. Use this information to adjust your strategy and improve your results over time.

Content Format 6: Webinars

Webinar formats.

Webinars are online seminars or presentations that are broadcast live over the internet. They provide an interactive platform for businesses to share knowledge, demonstrate products or services and connect with their audience in real time.

Benefits of Using Webinars in Business

  1. Generate High-Quality Leads: Webinars can attract an engaged audience that's genuinely interested in your topic, resulting in high-quality leads.

  2. Increase Brand Awareness: Hosting webinars on topics relevant to your industry can help raise awareness and visibility of your brand.

  3. Create a Personal Connection: Unlike written content, webinars allow businesses to connect with their audience in real time, creating a more personal and engaging experience.

Examples of Successful Use of Webinars by Businesses

  1. Zoom: Zoom, the video conferencing platform, often hosts webinars about remote work best practices and product tutorials, providing valuable content while showcasing their product's capabilities.

  2. Adobe: Adobe's webinar series covers a wide range of topics, including design tips, product tutorials, and industry trends, helping to establish their authority in the creative software space.

Tips and Best Practices for Creating Engaging Webinars

  1. Choose an Engaging Topic: Select a topic that's relevant to your audience and provides value. The more interesting and valuable your webinar, the more attendees you'll attract.

  2. Promote Your Webinar: Use your website, social media channels and email marketing to promote your webinar. Consider partnering with another company or influencer to reach a larger audience.

  3. Engage with Your Audience: Encourage interaction during your webinar by asking for questions, conducting polls and requesting feedback. This can help keep your audience engaged and make your webinar more memorable.

  4. Record Your Webinar: Not everyone who's interested in your webinar will be able to attend live. Record your webinar and make it available for download or replay so that more people can benefit from your content.

  5. Follow Up with Attendees: After your webinar, send a follow-up email to attendees with a link to the recording, additional resources, and a call to action, such as signing up for your next webinar or trying out your product or service.

Content Format 7: Social Media Posts

Social media post formats.

Social media platforms provide a space for businesses to share content and engage with their audience in a more casual, personal manner. From Instagram posts and stories to Twitter threads and Facebook updates, social media content can range from text and images to videos and live broadcasts.

Benefits of Using Social Media Posts in Business

  1. Boost Brand Awareness: Social media platforms provide a vast audience for your content, helping increase your brand's visibility.

  2. Engage with Your Audience: Social media allows for real-time interaction with your audience, facilitating a two-way conversation that can boost engagement and customer loyalty.

  3. Drive Traffic: By sharing links to your website, blog posts, or other content, you can drive traffic from your social media platforms to your site.

Examples of Successful Use of Social Media Posts by Businesses

  1. Wendy's: Known for their witty and humorous Twitter presence, Wendy's has successfully used social media to engage with their audience and boost their brand image.

  2. Airbnb: Airbnb's Instagram account features beautiful photos from their listings around the world, enticing followers to book their next vacation through their platform.

Tips and Best Practices for Creating Engaging Social Media Posts

  1. Know Your Platform: Different social media platforms cater to different demographics and content types. Make sure your content is suitable for the platform you're posting on.

  2. Create Engaging Content: Social media feeds are crowded, so your content needs to stand out. Use eye-catching visuals, compelling captions and engaging content to capture your audience's attention.

  3. Interact with Your Audience: Respond to comments, ask for feedback and participate in discussions to build a relationship with your audience.

  4. Use Hashtags and Tags: Hashtags can increase the visibility of your posts, while tagging other users or companies can foster collaboration and increase reach.

  5. Post Consistently: Regular posting can help maintain your audience's interest and increase your visibility on the platform. However, make sure not to sacrifice quality for quantity.

  6. Measure and Adjust: Use analytics tools to track the performance of your posts and adjust your strategy based on what's working and what's not.

Content Format 8: Case Studies

Case studies format.

Case studies are detailed analyses of specific instances, events, individuals, or groups. In business, they often examine a company's successful projects, demonstrating their problem-solving process, solutions implemented and the results achieved.

Benefits of Using Case Studies in Business

  1. Demonstrate Success: Case studies provide concrete examples of how your business has helped customers, demonstrating your success and enhancing your credibility.

  2. Tell a Story: Case studies allow you to tell a compelling story about your business, making your brand more relatable and memorable.

  3. Target Specific Audiences: By choosing case studies that are relevant to your target audience, you can speak directly to their needs and interests.

Examples of Successful Use of Case Studies by Businesses

  1. Amazon Web Services (AWS): AWS regularly publishes case studies demonstrating how businesses of all sizes and industries have successfully used their services.

  2. Shopify: Shopify has a collection of success stories that showcase how different businesses have thrived using their platform.

Tips and Best Practices for Creating Engaging Case Studies

  1. Choose Relevant Subjects: Select case studies that will resonate with your target audience. This could be customers who have faced challenges that your product or service can solve.

  2. Tell a Complete Story: A good case study should include the problem, the solution and the result. Make sure to include details about how your product or service contributed to the success.

  3. Use Real Numbers: Whenever possible, include real data and statistics to make your case study more convincing.

  4. Include Testimonials: Quotes from the customer can add a personal touch to your case study and make it more relatable.

  5. Make It Visually Appealing: Break up text with subheadings, images and infographics to make your case study easier to read and more engaging.

  6. Promote Your Case Study: Share your case study on your website, social media and email newsletters to get it in front of as many people as possible.

Content Format 9: Newsletters

Newsletter formats.

Newsletters are regular communications sent out by businesses to a list of subscribers. They can be used to share updates, promote new products or services, share valuable content, or simply stay top of mind with your audience.

Benefits of Using Newsletters in Business

  1. Maintain Contact with Customers: Newsletters provide a way to regularly communicate with your customers and keep your brand at the forefront of their minds.

  2. Drive Traffic to Your Website: By including links to your website, blog posts, or other content, you can drive traffic from your newsletter to your site.

  3. Promote Products and Services: Newsletters can be used to promote new products, services, or special offers, encouraging your subscribers to make a purchase.

Examples of Successful Use of Newsletters by Businesses

  1. The Skimm: The Skimm's daily newsletter provides a summary of the day's top news stories in a digestible format, keeping their audience informed and engaged.

  2. Robinhood Snacks: Robinhood's newsletter provides bite-sized financial news, helping their audience stay informed about the latest trends and events in the finance world.

Tips and Best Practices for Creating Engaging Newsletters

  1. Provide Value: Your newsletter should provide value to your audience, whether that's in the form of valuable content, exclusive offers, or useful information.

  2. Keep It Concise: Newsletters should be relatively short and to the point. If you have a lot of information to share, consider including a summary and linking to the full content on your website.

  3. Use an Engaging Subject Line: The subject line is the first thing your subscribers see, so make sure it's compelling enough to encourage them to open your newsletter.

  4. Personalise Your Content: Personalise your newsletters based on your subscriber's interests or past behaviour to make your content more relevant and engaging.

  5. Test and Analyze: Use A/B testing and analytics to understand what type of content, design and subject lines work best for your audience. Adjust your strategy based on your findings.

Content Format 10: White Papers

White paper formats.

White papers are authoritative guides or reports that provide in-depth information on a particular topic. They are often used in business-to-business (B2B) marketing to educate the audience about a complex issue, explain the benefits of a product or service, or present a unique solution to a problem.

Benefits of Using White Papers in Business

  1. Establish Authority: White papers allow businesses to showcase their expertise on a particular topic, thus establishing themselves as thought leaders in their industry.

  2. Generate Leads: Due to their in-depth nature, white papers are often gated, requiring users to provide their contact information in exchange for access, which helps generate leads.

  3. Educate Prospects: White papers can help educate potential customers about your products or services, making them more likely to make a purchase.

Examples of Successful Use of White Papers by Businesses

  1. IBM: IBM frequently publishes white papers on a variety of topics related to technology and business, demonstrating their industry leadership.

  2. Salesforce: Salesforce uses white papers to provide detailed information about their products and services, helping potential customers understand the benefits they offer.

Tips and Best Practices for Creating Engaging White Papers

  1. Choose a Relevant Topic: Select a topic that is relevant to your industry and of interest to your target audience.

  2. Prioritise Quality: White papers should be well-researched, well-written and professionally designed. A poorly executed white paper can harm your brand's reputation.

  3. Promote Your White Paper: Make sure to promote your white paper through your website, social media channels and email marketing to reach a larger audience.

  4. Include a Call to Action: Encourage readers to take action after reading your white paper, such as contacting your sales team for more information or trying out your product or service.

  5. Measure Success: Keep track of how many people download your white paper and what actions they take afterward. Use this data to refine your strategy and improve your results.

[BONUS] Content Format 11: User-Generated Content (UGC)

User-Generated Content formats.

User-generated content (UGC) refers to any form of content, from text and photos to videos and reviews, that has been created by users or customers of a brand, rather than by the brand itself. UGC can be a powerful way for businesses to build trust, create engagement and foster a sense of community.

Benefits of Using UGC in Business

  1. Builds Trust: UGC is seen as more authentic and trustworthy than brand-created content, as it comes directly from people who have used your products or services.

  2. Increases Engagement: Encouraging your audience to create and share content can significantly increase engagement with your brand.

  3. Provides Social Proof: Seeing other customers using and enjoying your products or services can provide powerful social proof, encouraging others to do the same.

Examples of Successful Use of UGC by Businesses

  1. GoPro: GoPro encourages its users to share their videos captured using their cameras. They then feature these videos on their social media channels and website, showcasing the capabilities of their products in a real-world context.

  2. Coca-Cola: Coca-Cola's "Share a Coke" campaign encouraged users to share photos of themselves with their personalised Coke bottles, creating a wave of UGC that increased engagement and boosted sales.

Tips and Best Practices for Utilising UGC

  1. Encourage UGC: Create campaigns or incentives to encourage your audience to create and share content. This could be a contest, a hashtag campaign, or simply asking for reviews or testimonials.

  2. Highlight UGC: Showcase user-generated content on your website, social media channels, or even in your advertising. This not only provides social proof but also rewards and encourages further UGC creation.

  3. Interact with UGC: Engage with the UGC on your platform by liking, commenting on and sharing the content. This shows appreciation and encourages further interaction.

  4. Set Clear Guidelines: Be sure to set clear guidelines for what kind of content you're looking for and ensure that users understand any terms and conditions, particularly regarding how you might use their content.

  5. Respect User Rights: Always ask for permission before using UGC, particularly if you plan to use it in a commercial context. This shows respect for your users and avoids potential legal issues.


With the ever-evolving digital landscape, businesses must utilise a variety of content formats to engage their audience effectively. The ten content formats discussed in this article - blog posts, videos, podcasts, infographics, ebooks, webinars, social media posts, case studies, newsletters and user-generated content - each offer unique benefits and can be leveraged strategically to meet specific business objectives.

Remember, the key to effective content marketing is not just producing content in different formats, but ensuring that the content is high quality, relevant and provides value to your audience. By diversifying your content formats and continuously experimenting, measuring and adapting, you can keep your audience engaged, increase your brand's visibility and drive business growth.

Don't be afraid to experiment and see what works best for your business. And remember, regardless of the format, the most successful content is that which genuinely resonates with your audience and adds value to their lives. Happy content creation!

Ready to take your content marketing to the next level? Explore Word Heroes today for expertly crafted content, designed to engage your audience and drive your business growth!

Further Reading

To continue your exploration of content marketing strategies and to gain a deeper understanding of how different content formats can benefit your business, consider the following resources:

  1. Content Marketing Institute: A comprehensive resource for all things content marketing. They offer articles, research and training on a wide range of topics.

  2. HubSpot Blog: HubSpot's blog covers a wide variety of marketing topics, including content marketing, SEO, social media and more.

  3. Moz Blog: Moz's blog is an excellent resource for learning about SEO, which is a crucial component of content marketing.

  4. Social Media Examiner: This site offers articles, podcasts and events to help you navigate the ever-changing landscape of social media.

  5. Convince & Convert: Led by digital marketing strategist Jay Baer, this site offers a mix of content marketing strategies and case studies.

  6. Copyblogger: This resource offers writing tips and advice for crafting compelling content.

Remember, the landscape of content marketing is constantly changing, so it's important to continue learning and adapting your strategies as needed. Happy reading!

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